My $52,000.00 Payday

The biggest print order I ever handled was a mailing package for cable TV. The package consisted of nine different elements and it went to one million customers. The total print billing was over $650,000.00. Now that in itself wasn’t the incredible part. Many who might read this blog work for, or have worked for large web plants that could easily handle this job. I didn’t. I was employed by a small sheet-fed printer. Our “biggest” press was a 25″ 5/color with a CPU. At the time presses with CPU’s were just coming into the market and we were darned proud of ours.

Never Overlook the Unlikely

The customer was an unlikely advertising agency that was so small it wasn’t on anyone’s radar. They were located in my area, but not in my regular path of travel. Anytime I found myself near them, once a month, or so, I’d dropped in to say hello and see if they were anticipating any printing orders. The answer was always no.

An Estimator Can do More than Sit in the Office

One day out of the blue they called. Over the phone they described a job so complex that I felt I needed help with the specifications so collared our estimator and took her with me. I was glad I had the estimator because she had been a former press operator with our company and came up with some suggestions on the spot to simplify the job.

Persistence Beat Price

Within a few days we submitted our bid. I didn’t think that there was a ghost of a chance we would get it, but I had to see it through. When the bids were in, we were second. The lowest bidder was a well-established 40″ sheet fed printer in town. I never saw their price, but it was close enough that the agency decided that I should be rewarded for my persistence in calling on them.

Thank Goodness My Sales Manager Didn’t Hear What I Said

That’s when I said something that my sales manager would have kicked me for if he had heard it. I said, “I would love to do this job, but it really belongs on a web press and not sheet-fed.”

My customer responded with this question, “Will a web press give me better quality than sheet-fed?”

I told him, “No, but 95% wouldn’t know the difference.” Actually the 95% figure was a bit low. Without a side-by-side comparison I doubted that anyone would know.

What Made the Sales Manager Strut Like a Goose

To my surprise we were awarded the job. The next hurdle was collecting a half-down. To offer the bid we did it required the purchase of a great quantity of paper. We settled on a $360,000.oo figure with the balance due on completion.

I remember the day I went to the agency to pick up the check. Their customer had given them a cashiers check made out to us. I brought in the dough and gave it to the sales manager. He balanced the check on the upper frame of his glasses and leaned it back against his forehead and then proceeded to strut through the office, the sales bullpen, and the shop inviting everyone to see the biggest amount of money ever seen by our company.

It isn’t Over ‘Til it’s Over

Later the estimator who had been so helpful asked me, “Bill, you don’t seem very happy about this, what’s going on?”

“I am happy, but more than that I’m concerned that we’ve bitten off more than we can chew. It is going to be a nightmare around here until this project is finished. I’ll be happier when it’s done.”

Pinned by the G.A.S.F.

I wasn’t wrong. To this day I think the customer should have heeded my advice, but I got 8% commission on over $650,000.00 so in the end I have to say I did okay, and a few months later I was presented with a diamond pin for achieving the highest annual sales award given by the G.A.S.F. The money, except what went into my IRA, is a distant memory, but I still have the pin.

Note: If any reader would like to add their own favorite printing story, just go to “comments” at the bottom of this post and share it with all of us.

Talk about trying to catch the train after it has left the station, the big publishing houses are just now looking into Internet and network marketing.  The Internet hit the publishing industry like a runaway freight and it wasn’t truly respected until upstarts like Amazon, and Google were seen riding off into the sunset lifting their glasses of champagne high into the air.

Even now Amazon is leading the book selling revolution with electronic books. What are the traditional guys doing? Mostly moaning about how book sales are down (is that true Amazon?), and gnashing their teeth about how foot traffic into bookstores has decreased.

This is why I say if you go the traditional route your chances of success are very slim.  I’ve read that a new title will get a whole 30 days of shelf exposure before being flung into the discount bin. Or even worse, having their covers ripped off for return credit and the book destroyed. You have to make a big splash early and fast to survive.

Chew on this thought–what if you published your own book and you could take the time it needs to build its audience? What if you controlled the presentation, marketing, and distribution? AND, instead of getting a 10% royalty earned fifteen times as much? This is the essence of self-publishing.

I’m not saying that everyone is ready, willing and able to do what it takes to be a self-publisher, but what most don’t know is that it is easier than you might imagine. You can build yourself up and become an industry thought leader in six months without even leaving home. Blogging makes it possible. The Internet makes almost anything possible. I know–I’m doing it. I started a blog last January (it’s July now) and I’ve had nearly 11,000 hits so far, and my monthly totals are going up, up, and up.

Why am I doing this? Exposure. Name recognition. I haven’t even published my books yet, but before I do I’m laying the groundwork. I’m networking and making world-wide connections daily. That’s so cool I can hardly stand it. If you scroll down the right side of my blog you will come to a yellow map of the world. Click on it and see how far and wide my words have gone.  I even have a language translator so that they can read what I’ve written in their own tongue. Technology–don’t ya’ love it?

Social Networking (web2.0) is flipping the whole book marketing system upside down. It used to be that you would sell books and then people would come to know you. Now people can get to know you and then you sell books. Which method would you rather use?

I’ve been following T.A.P. (The Author Platform) to learn the ropes of blogging and social networking.  Without this guidance I would be lost. TAP very clearly shows the path to follow and gives very valuable tidbits of information along the way. I can heartily endorse it because I use it. Oh, and by-the-way there’s a No Risk 15 day FREE trial too. What could be sweeter? Just click here for more information.

What do I get out of it? I get a little slice of the action, it’s true, but more than that I get the satisfaction of knowing that I’ve helped my fellow self-publishers, which is the same reason I have for creating The Red Hen Association of Self-Publishing Authors (click here for more information). I believe that we all benefit if we strive to raise the bar. We can do that by producing better self-published books, and selling them smarter than the big guys.

Creating a Self-Publishing business is not for everyone, only those who:

• are unshakable in their conviction that their book must be published–that the world needs it
• are undeterred by rejections from traditional agents and publishers
• are intelligent enough, and with enough moxie to promote their book themselves, and by themselves if necessary
• have, or can get together the funds for the art, editing, and printing of the book, and
• will not settle for a second rate product that demeans them, and tarnishes the reputation of self-publishers everywhere
• understand that writing the book was the easy part, selling it takes major time commitments
• are tenacious as a pit bull
• know that they will earn more money by keeping the profits on each sale
• are smart enough to set aside funds for future reprints of the book
• are determined to operate their businesses in wise and irreproachable manner

I was tempted to elaborate on each of these ten points, but I think they stand on their own. Those who would be self-publishers must know that they are starting a business. Just like any other business endeavor, they must create a business plan, a marketing plan, and make plans for distribution.

The traditional publishing industry laughs at self-publishers because most will sell 100 books or less. They think that it proves self-published books are inferior. I don’t share that point of view. Sales figures reveal nothing about the quality of the writing, or the thinking behind it. I read a lot, and I’ve read many traditionally published books that were a waste of paper and ink, but they got through the system because they would sell. Publishing is still a business even at the loftiest and most snobby levels. A book that won’t sell is of no value to them, and is valueless to a self-publisher as well.

Vanity publishing is a different thing altogether

Some books are a vanity effort never meant for mass distribution. I’m not speaking of those. Authors who are writing for their friends and families are not obligated to the rules of business. Their reward is not profit driven and I honestly praise them and wish them well. “They’s good people,” as grandma would say.

Forty Thousand Dollars and nothing to show for it

I do feel bad for an author who puts all of her hopes and dreams into a book and believes that the world will beat a path to her door. It won’t.

I also feel bad for aspiring authors who are so book hungry that they are ready to believe any snake oil salesman that comes along. This past year I was introduced to a woman who had spent over $40,000.00 with an Internet firm who promised her the moon. $40 grand later not one copy of the book was printed. She was referred to a friend of mine who helped her with the editing, page layouts, and cover design. Then they came to me for the printing. For about one-quarter of the cost she now has a garage full of books that would proudly sit on any bookstore shelves alongside traditionally published volumes. Is she happy? You bet she is.

A new business is like a new baby

I keep pounding this drum, but The Red Hen Association of Self-Publishing Authors is being created so that we can steer each other toward reputable services, and away from the disreputable. The association is determined to provide educational opportunities for authors to learn everything they need to know to successfully run their self-publishing businesses. There is no magic wand. Anyone who promises miracles should be suspect. Successful self-publishing, assuming you have a market worthy book, can bring you an excellent, and even superior living, but you have to work it like a business. And a new business is like a new baby, it requires all the time, money, and energy you can muster, but end the end the rewards are worth it.